Privacy Policy &
Terms and Conditions

Welcome to the YongeStreet Animal Hospital website. By accessing or using our website, you agree tobe bound by the following Privacy Policy and Terms and Conditions. Please read them carefully.

Privacy Policy

Yonge Street AnimalHospital is committed to protecting the privacy of our clients and their pets.This policy outlines how we collect, use, and safeguard your information.

1. Information We Collect

We may collect personal information such as:

  • Name, address, phone number, and email address
  • Pet’s medical history and appointment details
  • Payment and billing information (when applicable)

2. How We Use YourInformation

Your information is usedto:

  • Schedule and manage appointments
  • Maintain accurate medical records for your pet
  • Communicate with you regarding your pet’s care
  • Process payments and manage billing

We do not sell, trade, orshare your personal information with third parties except as required by law orto fulfill essential services (e.g., payment processing).

3. Data Security

We implement appropriatesafeguards to protect your personal information from unauthorized access,disclosure, alteration, or destruction.

4. Cookies and WebsiteAnalytics

Our website may usecookies and analytics tools to improve user experience and monitor websitetraffic. You can manage cookie preferences through your browser settings.

Terms and Conditions

By using our website, youagree to the following terms:

1. Website Use

All content on thiswebsite, including text, images, and logos, is the property of Yonge StreetAnimal Hospital and may not be used without our express written consent.

2. Medical Disclaimer

Information on thiswebsite is provided for educational purposes only and is not a substitute forprofessional veterinary care. Always consult a licensed veterinarian for anyconcerns about your pet’s health.

3. Appointment &Cancellation Policy

To provide the bestpossible care to all our patients, we kindly request a minimum of 24business hours’ notice for any appointment cancellations orrescheduling.

Appointments canceled orrescheduled with less than 24 business hours’ notice willincur a fee of $80 + applicable taxes, which must be settled beforebooking any future appointments.

We appreciate yourunderstanding and cooperation in helping us manage our time and resourcesefficiently.

Changes to This Policy

We reserve the right toupdate this Privacy Policy and Terms and Conditions at any time. Changes willbe posted on this page with an updated effective date.

Contact Us

If you have any questionsor concerns regarding this policy or how your information is handled, pleasecontact us at:

 

Yonge Street AnimalHospital
2586 Yonge Street, Toronto - ON, M4P 2J3
416-483-3511
info@torontopetvet.com